# GDPR Article 14 — Information to be provided where personal data have not been obtained from the data subject - Source: https://support.icompaas.com/compliance/gdpr/article-14-information-to-be-provided-where-personal-data-have-not-been-obtained-from-the - Section: [Compliance](https://support.icompaas.com/compliance) › [GDPR (Regulation (EU) 2016/679)](https://support.icompaas.com/compliance/gdpr) › Articles 11–20 - Last updated: 2026-06-05 - Publisher: iCompaas, Inc. (https://www.icompaas.com) **GDPR**·Article `Article 14`·high·Component: **Chapter III: Rights of the Data Subject** ## What this control requires > Ensures controllers provide data subjects with clear information (e.g., purposes, sources, rights) within one month when personal data is obtained indirectly, unless exempted. This control addresses Data Subject Rights. > > — GDPR, Article Article 14 ### In plain English Ensures controllers provide data subjects with clear information (e.g., purposes, sources, rights) within one month when personal data is obtained indirectly, unless exempted. In practice, this means you can prove you information controllers-level controls on a defined cadence. ## Why it matters GDPR administrative fines reach the greater of €20 million or 4% of global annual turnover. The European Data Protection Board (EDPB) coordinates supervisory-authority enforcement across the EU/EEA, and DPAs publish enforcement decisions citing specific Articles. This control is rated **high**. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation. ## What an auditor looks for A DPA or privacy auditor expects: a Records of Processing Activities (RoPA) entry, a documented lawful basis, evidence the Article's data-subject right is operationalised end-to-end, a named DPO contact (where required), and Article 30 records that match what the front-end actually does. Within **Chapter III: Rights of the Data Subject**, the assessor will trace your implementation back to the catalogue reference (Article Article 14) and look for objective evidence on the latest two assessment cycles. ## How to implement #### Policy Management **Docs.** Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA. ### Operational checklist - **Information.** Document the trigger, the owner and the cadence. - **Data.** Document the trigger, the owner and the cadence. - **Scope:** controllers, rights, information, data subjects. ## Evidence to collect - **Policy Document.** A signed and version-controlled policy / standard / procedure document. Signed policy or standard documents the safeguard. Focus: Information to be provided where personal data have not been obtained from the data subject. ## Common pitfalls - Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced. ## How it maps to other frameworks Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit. - [**India DPDP Act 2023 DS-001** — Data Subject Access Request (DSAR) - Information Rights](https://support.icompaas.com/compliance/india-dpdp-act-2023/ds-001-data-subject-access-request-dsar-information-rights) - [**ISO/IEC 27701:2025 A.1.3.3** — Information for PII principals](https://support.icompaas.com/compliance/iso-27701-2025/a-1-3-3-information-for-pii-principals) - [**NIST SP 800-53 Rev. 5 SI-19(1)** — Collection](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/si-19-1-collection) - [**ISO/IEC 27001:2022 A.5.13** — Labelling of information](https://support.icompaas.com/compliance/iso-27001-2022/a-5-13-labelling-of-information) - [**SOC 2 (2017 TSC) P2.1** — Communication of Data Subject Choices and Consequences](https://support.icompaas.com/compliance/soc-2-trust-services-criteria/p2-1-communication-of-data-subject-choices-and-consequences) ## Related controls in GDPR - [**Article Article 18** — Right to restriction of processing](https://support.icompaas.com/compliance/gdpr/article-18-right-to-restriction-of-processing) - [**Article Article 15** — Right of access by the data subject](https://support.icompaas.com/compliance/gdpr/article-15-right-of-access-by-the-data-subject) - [**Article Article 19** — Notification obligation regarding rectification or erasure of personal data or restriction of processing](https://support.icompaas.com/compliance/gdpr/article-19-notification-obligation-regarding-rectification-or-erasure-of-personal-data-or) - [**Article Article 21** — Right to object](https://support.icompaas.com/compliance/gdpr/article-21-right-to-object) - [**Article Article 20** — Right to data portability](https://support.icompaas.com/compliance/gdpr/article-20-right-to-data-portability) - [**Article Article 13** — Information to be provided where personal data are collected from the data subject](https://support.icompaas.com/compliance/gdpr/article-13-information-to-be-provided-where-personal-data-are-collected-from-the-data) ## References - [European Union — GDPR](https://eur-lex.europa.eu/eli/reg/2016/679/oj) - Catalogue identifier: `Article Article 14` Topics: governance riskdata protectionpolicy managementprivacy management ## Related compliance guidance - [GDPR compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/gdpr): Start with the full GDPR implementation guide — scope, roadmap, evidence and how the assessment runs. - [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): The security management system most EU procurement teams ask for alongside a DPA; its controls supply much of the Article 32 evidence. - [India's DPDP Act 2023: a practical compliance guide for cloud teams](https://support.icompaas.com/compliance/india-dpdp-act-2023): If engineering or support teams sit in India, the same data flows are also subject to India’s Digital Personal Data Protection Act.