# India DPDP Act 2023 IR-002 — Personal Data Breach - Data Subject Notification

- Source: https://support.icompaas.com/compliance/india-dpdp-act-2023/ir-002-personal-data-breach-data-subject-notification
- Section: [Compliance](https://support.icompaas.com/compliance) › [Digital Personal Data Protection Act, 2023 (India)](https://support.icompaas.com/compliance/india-dpdp-act-2023) › Incident Response (IR)
- Last updated: 2026-06-05
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**India DPDP Act 2023**·Control `IR-002`·critical·Component: **Incident Response**

## What this control requires

> Implement a data subject breach notification procedure including: (i) pre-approved communication template compliant with Rule 7 (nature of breach, potential impact, mitigation steps, contact for queries); (ii) automated notification trigger linked to breach detection systems; (iii) notification mechanism documentation (email, SMS, in-app); (iv) timeline tracking from breach detection to data subject notification; (v) delivery confirmation logs. Objective: Ensure affected data principals are notified promptly and comprehensively upon a personal data breach, enabling them to take protective action.
> 
> — India DPDP Act 2023, Control IR-002

### In plain English

Implement a data subject breach notification procedure including: (i) pre-approved communication template compliant with Rule 7 (nature of breach, potential impact, mitigation steps, contact for queries); (ii) automated notification trigger linked to breach detection systems; (iii) notification mechanism documentation (email, SMS, in-app); (iv) timeline tracking from breach detection to data subject notification; (v) delivery confirmation logs. In practice, this means you can prove you implement personal data breach-level controls on a defined cadence.

## Why it matters

Penalties under the DPDP Act reach ₹250 crore per instance of significant non-compliance, and the Act applies extra-territorially to any entity processing personal data of individuals in India in connection with offering goods or services.

This control is rated **critical** in the source catalogue. Treat gaps here as production incidents in the risk register, not housekeeping.

## What an auditor looks for

Indian DPAs and statutory auditors will look for: documented consent capture and revocation flows, a designated Data Protection Officer (for Significant Data Fiduciaries), breach-notification workflows tied to Data Protection Board notification timelines, and Records of Processing that match the consent notice the user saw.

Within **Incident Response**, the assessor will trace your implementation back to the catalogue reference (Control IR-002) and look for objective evidence on the latest two assessment cycles.

## How to implement

#### Incident Response

**Runbook.** Maintain a runbook keyed by incident type with named roles (IC, comms, scribe), an out-of-band comms channel, and a 72-hour timeline for external notification.

**Tabletop.** Run a quarterly tabletop exercise (ransomware, insider, supply-chain) and feed gaps back into the runbook.

### Operational checklist

-   **Implement.** Document the trigger, the owner and the cadence.
-   **Document.** Document the trigger, the owner and the cadence.
-   **Ensure.** Document the trigger, the owner and the cadence.
-   **Scope:** personal data breach, data subject notification.

## Evidence to collect

-   **Ticketing Workflow.** `ticketing_workflow` evidence
-   **Policy Document.** A signed and version-controlled policy / standard / procedure document.

Signed policies, procedures, and registers document the safeguard. Service management or grievance ticketing records prove timely handling. Focus: Personal Data Breach - Data Subject Notification.

## Common pitfalls

-   Runbooks that name a role but no person, or list a paging channel that no longer exists.

## How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

-   [**ISO/IEC 27701:2025 A.3.12** — Response to incidents](https://support.icompaas.com/compliance/iso-27701-2025/a-3-12-response-to-incidents)

## Related controls in India DPDP Act 2023

-   [**Control IR-001** — Personal Data Breach - DPB Notification](https://support.icompaas.com/compliance/india-dpdp-act-2023/ir-001-personal-data-breach-dpb-notification)

## References

-   [Ministry of Electronics and Information Technology (India) — India DPDP Act 2023](https://www.meity.gov.in/content/digital-personal-data-protection-act-2023)
-   Catalogue identifier: `Control IR-002`

Topics: incident responsedata protectionevent alert

## Related compliance guidance

- [India's DPDP Act 2023: a practical compliance guide for cloud teams](https://support.icompaas.com/compliance/india-dpdp-act-2023): Start with the full DPDP Act implementation guide — scope, roadmap, evidence and how the assessment runs.
- [GDPR compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/gdpr): Most teams extend an existing GDPR programme to India; this guide shows where the lawful bases, timelines and breach rules differ.
- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): Rule 6's reasonable security safeguards map almost one-to-one onto ISO 27001 Annex A controls you may already operate.