# ISO/IEC 27001:2022 A.6.3 — Information security awareness, education and training - Source: https://support.icompaas.com/compliance/iso-27001-2022/a-6-3-information-security-awareness-education-and-training - Section: [Compliance](https://support.icompaas.com/compliance) › [ISO/IEC 27001:2022 Annex A Controls](https://support.icompaas.com/compliance/iso-27001-2022) › People controls - Last updated: 2026-06-05 - Publisher: iCompaas, Inc. (https://www.icompaas.com) **ISO/IEC 27001:2022**·Annex A `A.6.3`·high·Component: **People controls** ## What this control requires > Personnel of the organization and relevant interested parties shall receive appropriate information security awareness, education and training and regular updates of the organization's information security policy, topic-specific policies and procedures, as relevant for their job function. > > — ISO/IEC 27001:2022, Annex A A.6.3 ### In plain English Personnel of the organization and relevant interested parties shall receive appropriate information security awareness, education and training and regular updates of the organization's information security policy, topic-specific policies and procedures, as relevant for their job function. In practice, this means you can prove you policy information security-level controls on a defined cadence. ## Why it matters ISO 27001 certification depends on showing each Annex A control is either implemented or explicitly justified for exclusion in the Statement of Applicability (SoA). Certification bodies sample controls during surveillance audits, and a missing SoA entry — or implementation that doesn't match the SoA wording — is a finding. This control is rated **high**. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation. ## What an auditor looks for An ISO 27001 lead auditor looks for: (1) an SoA entry covering the control with justification, (2) a documented procedure or policy implementing it, (3) records that prove the procedure runs (logs, tickets, training records) and (4) management-review evidence that effectiveness is monitored. Within **People controls**, the assessor will trace your implementation back to the catalogue reference (Annex A A.6.3) and look for objective evidence on the latest two assessment cycles. ## How to implement 1. Write a short policy stating intent, scope and named owner. 2. Encode it as a platform guardrail — SCP, Azure Policy initiative, Organisation Policy, or repository policy. 3. Wire a monitoring signal that catches drift (CSPM rule, SIEM rule, scheduled query, Workspace alert) and ticket it. 4. Review on a documented cadence and capture the review in the risk register or compliance tracker. ### Operational checklist - **Policy.** Document the trigger, the owner and the cadence. - **Information.** Document the trigger, the owner and the cadence. - **Security.** Document the trigger, the owner and the cadence. - **Scope:** information security, people. ## Evidence to collect - **Policy Document.** A signed and version-controlled policy / standard / procedure document. Signed policy or standard documents the safeguard. Focus: Information security awareness, education and training. ## How it maps to other frameworks Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit. - [**India DPDP Act 2023 SE-005** — Information Security Governance, Training & Audit](https://support.icompaas.com/compliance/india-dpdp-act-2023/se-005-information-security-governance-training-audit) - [**ISO/IEC 27701:2025 A.3.3** — Information security policies](https://support.icompaas.com/compliance/iso-27701-2025/a-3-3-information-security-policies) - [**NIST SP 800-53 Rev. 5 IR-2(3)** — Breach](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-2-3-breach) ## Related controls in ISO/IEC 27001:2022 - [**Annex A A.6.2** — Terms and conditions of employment](https://support.icompaas.com/compliance/iso-27001-2022/a-6-2-terms-and-conditions-of-employment) - [**Annex A A.6.4** — Disciplinary process](https://support.icompaas.com/compliance/iso-27001-2022/a-6-4-disciplinary-process) - [**Annex A A.6.5** — Responsibilities after termination or change of employment](https://support.icompaas.com/compliance/iso-27001-2022/a-6-5-responsibilities-after-termination-or-change-of-employment) - [**Annex A A.6.7** — Remote working](https://support.icompaas.com/compliance/iso-27001-2022/a-6-7-remote-working) - [**Annex A A.6.8** — Information security event reporting](https://support.icompaas.com/compliance/iso-27001-2022/a-6-8-information-security-event-reporting) - [**Annex A A.6.6** — Confidentiality or non-disclosure agreements](https://support.icompaas.com/compliance/iso-27001-2022/a-6-6-confidentiality-or-non-disclosure-agreements) ## References - [ISO/IEC JTC 1/SC 27 — ISO/IEC 27001:2022](https://www.iso.org/standard/27001) - Catalogue identifier: `Annex A A.6.3` Topics: governance riskawareness trainingsecurity training ## Related compliance guidance - [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): Start with the full ISO 27001 implementation guide — scope, roadmap, evidence and how the assessment runs. - [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Most companies that hold ISO 27001 also need a SOC 2 report for North American customers, and the two share most of their technical controls.