# ISO/IEC 27001:2022 A.8.10 — Information deletion

- Source: https://support.icompaas.com/compliance/iso-27001-2022/a-8-10-information-deletion
- Section: [Compliance](https://support.icompaas.com/compliance) › [ISO/IEC 27001:2022 Annex A Controls](https://support.icompaas.com/compliance/iso-27001-2022) › Technological controls
- Last updated: 2026-06-05
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**ISO/IEC 27001:2022**·Annex A `A.8.10`·high·Component: **Technological controls**

## What this control requires

> Information stored in information systems, devices or in any other storage media shall be deleted when no longer required.
> 
> — ISO/IEC 27001:2022, Annex A A.8.10

### In plain English

Information stored in information systems, devices or in any other storage media shall be deleted when no longer required. In practice, this means you can prove you information information-level controls on a defined cadence.

## Why it matters

ISO 27001 certification depends on showing each Annex A control is either implemented or explicitly justified for exclusion in the Statement of Applicability (SoA). Certification bodies sample controls during surveillance audits, and a missing SoA entry — or implementation that doesn't match the SoA wording — is a finding.

This control is rated **high**. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.

## What an auditor looks for

An ISO 27001 lead auditor looks for: (1) an SoA entry covering the control with justification, (2) a documented procedure or policy implementing it, (3) records that prove the procedure runs (logs, tickets, training records) and (4) management-review evidence that effectiveness is monitored.

Within **Technological controls**, the assessor will trace your implementation back to the catalogue reference (Annex A A.8.10) and look for objective evidence on the latest two assessment cycles.

## How to implement

#### Endpoint Protection

**MDM.** Make MDM enrollment a hard gate for device access (Intune compliance + Conditional Access, or Jamf + Okta device trust). Unmanaged devices simply don't get a session token.

**EDR.** Deploy CrowdStrike / SentinelOne / Defender for Endpoint to every server and laptop; alert on any host that stops sending telemetry for >24h.

### Operational checklist

-   **Information.** Document the trigger, the owner and the cadence.
-   **Protection.** Document the trigger, the owner and the cadence.
-   **Security.** Document the trigger, the owner and the cadence.
-   **Storage.** Document the trigger, the owner and the cadence.
-   **Scope:** information, media, security, deletion.

## Evidence to collect

-   **Infra Scan.** Continuous infrastructure-posture telemetry — AWS Config, Azure Policy compliance, GCP Organisation Policy, Wiz / Prisma findings.
-   **User Device Scan.** MDM compliance state per user device (Intune / Jamf / Workspace ONE).

Storage lifecycle policies and endpoint wipe telemetry show data is deleted from servers and user devices when retired.

## Common pitfalls

-   Pilot MDM rollouts that quietly exclude executives or engineers; carving out the highest-risk users is the most common audit failure.

## How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

-   [**NIST SP 800-53 Rev. 5 PE-5(3)** — Marking Output Devices](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/pe-5-3-marking-output-devices)

## Related controls in ISO/IEC 27001:2022

-   [**Annex A A.8.20** — Networks security](https://support.icompaas.com/compliance/iso-27001-2022/a-8-20-networks-security)
-   [**Annex A A.8.26** — Application security requirements](https://support.icompaas.com/compliance/iso-27001-2022/a-8-26-application-security-requirements)

## References

-   [ISO/IEC JTC 1/SC 27 — ISO/IEC 27001:2022](https://www.iso.org/standard/27001)
-   Catalogue identifier: `Annex A A.8.10`

Topics: endpoint securityendpoint protection

## Related compliance guidance

- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): Start with the full ISO 27001 implementation guide — scope, roadmap, evidence and how the assessment runs.
- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Most companies that hold ISO 27001 also need a SOC 2 report for North American customers, and the two share most of their technical controls.