# ISO/IEC 27701:2025 A.3.17 — Info security awareness & training

- Source: https://support.icompaas.com/compliance/iso-27701-2025/a-3-17-info-security-awareness-training
- Section: [Compliance](https://support.icompaas.com/compliance) › [ISO/IEC 27701:2025 PIMS Controls](https://support.icompaas.com/compliance/iso-27701-2025) › Security considerations
- Last updated: 2026-06-05
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**ISO/IEC 27701:2025**·Annex A `A.3.17`·high·Component: **Security considerations**

## What this control requires

> Provide awareness, education and training to personnel and interested parties. Implementation: Maintain training program, attendance records and role-based materials. Justification: Trained staff reduce incidents and noncompliance.
> 
> — ISO/IEC 27701:2025, Annex A A.3.17

### In plain English

Provide awareness, education and training to personnel and interested parties. In practice, this means you can prove you maintain info security awareness-level controls on a defined cadence.

## Why it matters

ISO 27701 is the international way to evidence the GDPR principle of accountability: certified PIMS controls translate directly into the records, contracts and rights-handling that supervisory authorities want, and into the privacy-engineering evidence SOC 2 + Privacy auditors and enterprise procurement teams ask for.

This control is rated **high**. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.

## What an auditor looks for

PIMS auditors expect ISO 27001 to be implemented first and then the 27701-additional controls tested. For PII controllers they look at lawful-basis and rights-handling evidence; for PII processors they look at customer-instructions, sub-processor controls and return/transfer/disposal evidence.

Within **Security considerations**, the assessor will trace your implementation back to the catalogue reference (Annex A A.3.17) and look for objective evidence on the latest two assessment cycles.

## How to implement

#### Policy Management

**Docs.** Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.

### Operational checklist

-   **Maintain.** Document the trigger, the owner and the cadence.
-   **Implement.** Document the trigger, the owner and the cadence.
-   **Provide.** Document the trigger, the owner and the cadence.
-   **Scope:** info security awareness, training.

## Evidence to collect

-   **Policy Document.** A signed and version-controlled policy / standard / procedure document.

Signed policies, procedures, and registers document the safeguard. Focus: Info security awareness & training.

## Common pitfalls

-   Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.

## How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

-   [**India DPDP Act 2023 SE-005** — Information Security Governance, Training & Audit](https://support.icompaas.com/compliance/india-dpdp-act-2023/se-005-information-security-governance-training-audit)
-   [**NIST SP 800-53 Rev. 5 CP-3(2)** — Mechanisms Used In Training Environments](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/cp-3-2-mechanisms-used-in-training-environments)
-   [**CIS Controls v8 14.1** — Establish and Maintain a Security Awareness Program](https://support.icompaas.com/compliance/cis-controls-v8/14-1-establish-and-maintain-a-security-awareness-program)
-   [**ISO/IEC 27001:2022 A.6.3** — Information security awareness, education and training](https://support.icompaas.com/compliance/iso-27001-2022/a-6-3-information-security-awareness-education-and-training)

## References

-   [ISO/IEC JTC 1/SC 27 — ISO/IEC 27701:2025](https://www.iso.org/standard/85819.html)
-   Catalogue identifier: `Annex A A.3.17`

Topics: awareness trainingsecurity trainingpolicy management