# NIST SP 800-53 Rev. 5 IR-7(1) — Automation Support For Availability Of Information And Support - Source: https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-7-1-automation-support-for-availability-of-information-and-support - Section: [Compliance](https://support.icompaas.com/compliance) › [NIST SP 800-53 Rev. 5 Controls](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5) › IR — Incident Response - Last updated: 2026-06-05 - Publisher: iCompaas, Inc. (https://www.icompaas.com) **NIST SP 800-53 Rev. 5**·Control `IR-7(1)`·high·Component: **Incident Response** ## What this control requires > Increase availability of incident response information and support through automated mechanisms like websites or proactive information distribution. This control supports the Automation Support capability within the Incident Response family. > > — NIST SP 800-53 Rev. 5, Control IR-7(1) ### In plain English Increase availability of incident response information and support through automated mechanisms like websites or proactive information distribution. In practice, this means you can prove you information management-level controls on a defined cadence. ## Why it matters SP 800-53 is the catalogue every U.S. federal authorisation (FedRAMP, FISMA, CMMC) and most regulated industries point at. A missing control surfaces as a Plan of Action & Milestones (POA&M) item that an Authorizing Official must approve before the Authority To Operate is granted or renewed. This control is rated **high**. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation. ## What an auditor looks for A 3PAO (FedRAMP) or Independent Assessor (NIST RMF) tests against NIST SP 800-53A assessment procedures. For each control they expect a documented implementation that addresses every assessment objective (Examine, Interview, Test) and an implementation summary in the System Security Plan. Within **Incident Response**, the assessor will trace your implementation back to the catalogue reference (Control IR-7(1)) and look for objective evidence on the latest two assessment cycles. ## How to implement #### Incident Response **Runbook.** Maintain a runbook keyed by incident type with named roles (IC, comms, scribe), an out-of-band comms channel, and a 72-hour timeline for external notification. **Tabletop.** Run a quarterly tabletop exercise (ransomware, insider, supply-chain) and feed gaps back into the runbook. ### Operational checklist - **Information.** Document the trigger, the owner and the cadence. - **Response.** Document the trigger, the owner and the cadence. - **Control.** Document the trigger, the owner and the cadence. - **Automation Support.** Document the trigger, the owner and the cadence. - **Mechanisms.** Document the trigger, the owner and the cadence. - **Scope:** management, information, capability, response, distribution, availability, mechanisms. ## Evidence to collect - **Ticketing Workflow.** `ticketing_workflow` evidence Workflow metrics (ServiceNow, Jira) show approvals and remediation. Focus: Automation Support For Availability Of Information And Support. ## Common pitfalls - Runbooks that name a role but no person, or list a paging channel that no longer exists. ## How it maps to other frameworks Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit. - [**NIST SP 800-171 Rev. 3 3.6.2** — Incident Monitoring, Reporting, and Response Assistance](https://support.icompaas.com/compliance/nist-sp-800-171-rev-3/3-6-2-incident-monitoring-reporting-and-response-assistance) - [**SOC 2 (2017 TSC) CC7.4** — Incident Response](https://support.icompaas.com/compliance/soc-2-trust-services-criteria/cc7-4-incident-response) - [**ISO/IEC 27001:2022 A.5.27** — Learning from information security incidents](https://support.icompaas.com/compliance/iso-27001-2022/a-5-27-learning-from-information-security-incidents) - [**CIS Controls v8 17.8** — Conduct Post-Incident Reviews](https://support.icompaas.com/compliance/cis-controls-v8/17-8-conduct-post-incident-reviews) - [**BSI C5:2020 OPS-21** — Involvement of Cloud customers in the event of incidents](https://support.icompaas.com/compliance/bsi-c5-2020/ops-21-involvement-of-cloud-customers-in-the-event-of-incidents) ## Related controls in NIST SP 800-53 Rev. 5 - [**Control IR-4(15)** — Public Relations And Reputation Repair](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-4-15-public-relations-and-reputation-repair) - [**Control IR-6(1)** — Automated Reporting](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-6-1-automated-reporting) - [**Control IR-2(2)** — Automated Training Environments](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-2-2-automated-training-environments) - [**Control IR-4(11)** — Integrated Incident Response Team](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-4-11-integrated-incident-response-team) - [**Control IR-8** — Incident Response Plan](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-8-incident-response-plan) - [**Control IR-3(2)** — Coordination With Related Plans](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-3-2-coordination-with-related-plans) ## References - [NIST Computer Security Resource Center — NIST SP 800-53 Rev. 5](https://csrc.nist.gov/Projects/risk-management/sp800-53-controls) - Catalogue identifier: `Control IR-7(1)` Topics: incident responsechange management ## Related compliance guidance - [NIST SP 800-53 Rev. 5: a practical implementation guide for cloud teams](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5): Start with the full NIST SP 800-53 implementation guide — scope, roadmap, evidence and how the assessment runs. - [NIST SP 800-171 and CMMC: a practical guide to protecting CUI in the cloud](https://support.icompaas.com/compliance/nist-sp-800-171-rev-3): If your obligation is protecting CUI in your own systems for a federal or defence contract, this derived subset — not the full catalogue — is the requirement. - [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Most commercial SaaS already hold a SOC 2 Type 2, and FedRAMP 20x Class A is designed for providers that have one.