# NIST SP 800-53 Rev. 5 SC-47 — Alternate Communications Paths

- Source: https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/sc-47-alternate-communications-paths
- Section: [Compliance](https://support.icompaas.com/compliance) › [NIST SP 800-53 Rev. 5 Controls](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5) › SC — System and Communications Protection
- Last updated: 2026-06-05
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**NIST SP 800-53 Rev. 5**·Control `SC-47`·critical·Component: **System and Communications Protection**

## What this control requires

> Establish alternate communications paths for system operations and organizational command and control to reduce the risk of a single communication path disruption impacting system operations. This includes designating alternative decision-makers in case primary decision-makers are unavailable and defining their actions during incidents. This control supports the Alternate Communication Systems capability within the System and Communications Protection family.
> 
> — NIST SP 800-53 Rev. 5, Control SC-47

### In plain English

Establish alternate communications paths for system operations and organizational command and control to reduce the risk of a single communication path disruption impacting system operations. In practice, this means you can prove you protection management-level controls on a defined cadence.

## Why it matters

SP 800-53 is the catalogue every U.S. federal authorisation (FedRAMP, FISMA, CMMC) and most regulated industries point at. A missing control surfaces as a Plan of Action & Milestones (POA&M) item that an Authorizing Official must approve before the Authority To Operate is granted or renewed.

This control is rated **critical** in the source catalogue. Treat gaps here as production incidents in the risk register, not housekeeping.

## What an auditor looks for

A 3PAO (FedRAMP) or Independent Assessor (NIST RMF) tests against NIST SP 800-53A assessment procedures. For each control they expect a documented implementation that addresses every assessment objective (Examine, Interview, Test) and an implementation summary in the System Security Plan.

Within **System and Communications Protection**, the assessor will trace your implementation back to the catalogue reference (Control SC-47) and look for objective evidence on the latest two assessment cycles.

## How to implement

#### Incident Response

**Runbook.** Maintain a runbook keyed by incident type with named roles (IC, comms, scribe), an out-of-band comms channel, and a 72-hour timeline for external notification.

**Tabletop.** Run a quarterly tabletop exercise (ransomware, insider, supply-chain) and feed gaps back into the runbook.

### Operational checklist

-   **Protection.** Document the trigger, the owner and the cadence.
-   **Response.** Document the trigger, the owner and the cadence.
-   **System.** Document the trigger, the owner and the cadence.
-   **Control.** Document the trigger, the owner and the cadence.
-   **Alternate.** Document the trigger, the owner and the cadence.
-   **Scope:** management, actions, system, incidents, protection, capability, operations, systems.

## Evidence to collect

-   **Ticketing Workflow.** `ticketing_workflow` evidence

Workflow metrics (ServiceNow, Jira) show approvals and remediation. Focus: Alternate Communications Paths.

## Common pitfalls

-   Runbooks that name a role but no person, or list a paging channel that no longer exists.

## How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

-   [**NIST SP 800-171 Rev. 3 3.14.1** — Flaw Remediation](https://support.icompaas.com/compliance/nist-sp-800-171-rev-3/3-14-1-flaw-remediation)
-   [**SOC 2 (2017 TSC) CC7.4** — Incident Response](https://support.icompaas.com/compliance/soc-2-trust-services-criteria/cc7-4-incident-response)
-   [**ISO/IEC 27001:2022 A.5.27** — Learning from information security incidents](https://support.icompaas.com/compliance/iso-27001-2022/a-5-27-learning-from-information-security-incidents)

## Related controls in NIST SP 800-53 Rev. 5

-   [**Control IR-4(3)** — Continuity Of Operations](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-4-3-continuity-of-operations)
-   [**Control IR-4(15)** — Public Relations And Reputation Repair](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-4-15-public-relations-and-reputation-repair)
-   [**Control IR-4(11)** — Integrated Incident Response Team](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-4-11-integrated-incident-response-team)
-   [**Control IR-7(2)** — Coordination With External Providers](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/ir-7-2-coordination-with-external-providers)
-   [**Control SC-18(3)** — Prevent Downloading And Execution](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/sc-18-3-prevent-downloading-and-execution)
-   [**Control SI-4(7)** — Automated Response To Suspicious Events](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5/si-4-7-automated-response-to-suspicious-events)

## References

-   [NIST Computer Security Resource Center — NIST SP 800-53 Rev. 5](https://csrc.nist.gov/Projects/risk-management/sp800-53-controls)
-   Catalogue identifier: `Control SC-47`

Topics: incident responsechange management

## Related compliance guidance

- [NIST SP 800-53 Rev. 5: a practical implementation guide for cloud teams](https://support.icompaas.com/compliance/nist-sp-800-53-rev-5): Start with the full NIST SP 800-53 implementation guide — scope, roadmap, evidence and how the assessment runs.
- [NIST SP 800-171 and CMMC: a practical guide to protecting CUI in the cloud](https://support.icompaas.com/compliance/nist-sp-800-171-rev-3): If your obligation is protecting CUI in your own systems for a federal or defence contract, this derived subset — not the full catalogue — is the requirement.
- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Most commercial SaaS already hold a SOC 2 Type 2, and FedRAMP 20x Class A is designed for providers that have one.
