# Continuous Improvement Policy

- Source: https://support.icompaas.com/compliance/policy-docs/continuous-improvement-policy
- Section: [Compliance](https://support.icompaas.com/compliance) › [Policy Documents](https://support.icompaas.com/compliance/policy-docs) › All policy documents
- Last updated: 2026-06-05
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**Policy Document**·6 mapped controls

## What this policy is

Establishes the management-review and improvement cycle that ISO 27001 requires (PDCA — Plan, Do, Check, Act) — the engine that keeps the ISMS alive between audits.

## Why every organization needs one

Auditors look for evidence that the ISMS is operated, not just documented. The improvement policy is the procedural evidence.

## What a competent Continuous Improvement Policy typically contains

-   Purpose and scope
-   Roles and responsibilities
-   Definitions
-   Management-review agenda
-   KPI / KCI tracking
-   Improvement-opportunity intake
-   Corrective-action lifecycle
-   Review cadence (typically annual) and version control
-   Approval, sign-off and effective date

## How iCompaas tracks this policy

The icompaas policy-doc producer manages this document through an 8-state lifecycle: `draft` → `generated` → `internal_qa` → `customer_review` → `in_review` → `approved` → `signed` (with `rejected` as a terminal side-state). The producer publishes a `policy_doc_continuous_improvement_policy_signed` compliance finding once at least one document of this kind reaches the `signed` state for the account being assessed; the finding then rolls up into every compliance framework that references this policy (see the table below).

## Compliance frameworks that reference this policy

The icompaas [compliance controls library](https://support.icompaas.com/compliance) links every policy document to the controls in each framework that require, evidence, or otherwise rely on it. Below: every control across every framework in the iCompaas catalogue that names this policy as part of its evidence base. Each control links to its own dedicated page with auditor-view content + implementation guidance.

| Framework | Control | Title | Component |
| --- | --- | --- | --- |
| ISO/IEC 27001:2022 | [A.5.27](https://support.icompaas.com/compliance/iso-27001-2022/a-5-27-learning-from-information-security-incidents) | [Learning from information security incidents](https://support.icompaas.com/compliance/iso-27001-2022/a-5-27-learning-from-information-security-incidents) | Organizational controls |
| ISO/IEC 27701:2025 | [A.1.3.11](https://support.icompaas.com/compliance/iso-27701-2025/a-1-3-11-automated-decision-obligations) | [Automated decision obligations](https://support.icompaas.com/compliance/iso-27701-2025/a-1-3-11-automated-decision-obligations) | Obligations to PII principals |
| ISO/IEC 27701:2025 | [A.3.16](https://support.icompaas.com/compliance/iso-27701-2025/a-3-16-compliance-with-policies) | [Compliance with policies](https://support.icompaas.com/compliance/iso-27701-2025/a-3-16-compliance-with-policies) | Security considerations |
| ISO/IEC 27701:2025 | [A.3.18](https://support.icompaas.com/compliance/iso-27701-2025/a-3-18-confidentiality-agreements) | [Confidentiality agreements](https://support.icompaas.com/compliance/iso-27701-2025/a-3-18-confidentiality-agreements) | Security considerations |
| ISO/IEC 42001:2023 | [A.2.4](https://support.icompaas.com/compliance/iso-42001-2023/a-2-4-review-of-policies-for-responsible-ai) | [Review of policies for responsible AI](https://support.icompaas.com/compliance/iso-42001-2023/a-2-4-review-of-policies-for-responsible-ai) | Organizational controls |
| ISO/IEC 42001:2023 | [A.6.1.3](https://support.icompaas.com/compliance/iso-42001-2023/a-6-1-3-ai-system-design-and-development-process) | [AI system design and development process](https://support.icompaas.com/compliance/iso-42001-2023/a-6-1-3-ai-system-design-and-development-process) | Technological controls |

6 controls across 3 frameworks reference this policy.

## About this page

This article is part of the iCompaas [Policy Documents](https://support.icompaas.com/compliance/policy-docs) library — one page per signed-document type the icompaas policy-doc producer tracks for customer accounts. The article is intentionally framework-agnostic: a customer signing a policy of this kind gets the same regulatory benefit across every framework that references it.

## Related compliance guidance

- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): SOC 2 auditors test that policies like this one exist, are approved, and are reviewed on schedule; the guide lists the full set.
- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): ISO 27001 clause 5.2 and Annex A.5.1 require a documented, approved policy set; the guide shows how it fits the ISMS.