Organizations prioritize the identification, response, and mitigation of suspected or known security incidents to safeguard sensitive information and maintain the integrity of their cybersecurity infrastructure. This initiative is supported by comprehensive procedures that guide the organization in effectively managing security incidents. The organization is committed to the timely identification of incidents, prompt response to mitigate potential harm, and thorough documentation of incidents and their outcomes. Clear procedures are in place for the identification of security incidents, leveraging advanced monitoring tools, anomaly detection, and user reports. A robust incident response plan is developed, outlining roles, responsibilities, and steps to be taken when responding to security incidents. Implementation of real-time monitoring capabilities to detect and respond promptly to security incidents as they unfold. Detailed documentation of the outcomes of security incidents, including the actions taken, lessons learned, and improvements implemented. Established communication protocols to ensure timely and accurate reporting of security incidents to relevant stakeholders, both internal and external. A commitment to continuous improvement, with regular reviews of incident response procedures and strategies based on incident outcomes and emerging threats. The implementation of these procedures ensures a proactive and effective approach to managing security incidents, minimizing potential harm, and fostering an environment of continuous improvement in cybersecurity practices.

Priority: High

Category: Incident Response and Management

Services Associated with AWS:

- N/A (This requirement is typically not specific to cloud services and focuses on internal incident response processes.)

Services Associated with Azure:

- N/A (This requirement is typically not specific to cloud services and may apply to internal workforce management systems)

Objective Evidence:

- Administrative: Documented incident response plan and procedures.

- Technical: Logs and records of security incidents, including timelines and outcomes.

- Root Cause Analysis: Documentation of root cause analyses for significant incidents.

- Communication Records: Records of communication protocols and incident reporting.

Possible Technology Considerations:

- Security Information and Event Management 

- Incident Response Platforms

- Communication Tools

- Continuous Monitoring Solutions

What Needs to Be Answered:

How effective are the procedures in place for the timely identification of security incidents?

How quickly does the organization respond to security incidents, and what measures are in place to ensure a prompt response?

To what extent are the harmful effects of security incidents mitigated, and how practicable is the mitigation process?

How comprehensive is the documentation of security incidents, including root cause analyses and outcomes?

How well do communication protocols ensure timely and accurate reporting of security incidents?

What strategies are in place for continuous improvement of incident response procedures based on outcomes and feedback?