# Ensure Managed Service Logs Are Forwarded

- Source: https://support.icompaas.com/support/solutions/articles/a_1791826026494500-ensure-managed-service-logs-are-forwarded
- Section: [Solutions](https://support.icompaas.com/support/solutions) › [OVH Cloud](https://support.icompaas.com/support/solutions/c_1791819364512367) › [checks](https://support.icompaas.com/support/solutions/folders/f_1791819376721251)
- Last updated: 2026-10-12
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

**Description**

Ensure managed OVHcloud services that support logs forwarding, such as Managed Kubernetes, Public Cloud Databases, Load Balancer, and Key Management Service, are configured to send their logs to a Logs Data Platform data stream.

**Rationale**

Managed services produce logs that show errors, access attempts, and configuration changes, but these logs are short-lived and hard to search inside each service. Forwarding them to one place keeps a searchable record, allows alerts, and makes it possible to investigate incidents across services.

**Impact**

-   Service logs are kept in one searchable place
    
-   Supports monitoring, alerts, and investigations
    
-   Logs Data Platform storage is billed
    

**Default Value**

By default, managed service logs are not forwarded to Logs Data Platform.

**Pre-Requisites**

-   A Logs Data Platform account in the same OVHcloud account with at least one active data stream
    
-   Permission to manage the services
    

**Test Plan**

1.  Log in to the OVHcloud Control Panel at [https://www.ovh.com/manager/](https://www.ovh.com/manager/).
    
2.  In the left-hand menu, select Public Cloud and choose your project.
    
3.  For each managed service (Kubernetes clusters, databases, load balancers, KMS), open its Logs tab and check the subscription panel for an active subscription to a data stream.
    
4.  If a service that supports forwarding has none configured, follow the implementation steps.
    

**Implementation Steps**

1.  Log in to the OVHcloud Control Panel at [https://www.ovh.com/manager/](https://www.ovh.com/manager/).
    
2.  In Identity, Security & Operations, select Logs Data Platform, open your LDP account, go to the Data stream tab, and click Copy stream ID on the target stream.
    
3.  In the left-hand menu, select Public Cloud and choose your project.
    
4.  Open the service and its Logs tab. In the subscription panel, select your Logs Data Platform account and click Subscribe on the target data stream.
    
5.  Confirm that logs appear in the data stream.
    

**Backout Plan**

1.  Log in to the OVHcloud Control Panel at [https://www.ovh.com/manager/](https://www.ovh.com/manager/).
    
2.  In the left-hand menu, select Public Cloud and choose your project.
    
3.  Open the service's Logs tab and click Unsubscribe on the data stream.
    

**Reference**

-   [https://docs.ovhcloud.com/en/guides/manage-and-operate/observability/logs-data-platform/service-logs](https://docs.ovhcloud.com/en/guides/manage-and-operate/observability/logs-data-platform/service-logs)
    
-   [https://docs.ovhcloud.com/en/guides/public-cloud/cross-functional/logs-concepts](https://docs.ovhcloud.com/en/guides/public-cloud/cross-functional/logs-concepts)

## Related compliance guidance

- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Configuration checks like this one are the technical half of a SOC 2 / ISO 27001 programme — the guide shows where they fit, what else an auditor expects, and how to evidence them.
- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): ISO 27001 Annex A.8 (technological controls) is where cloud hardening evidence lands; the guide shows how to run the ISMS around it.