# BSI C5 IDM-07 — Access to cloud customer data

- Source: https://support.icompaas.com/support/solutions/articles/a_gen_bsic5_idm07_d4de722426-bsi-c5-idm-07-access-to-cloud-customer-data
- Section: [Solutions](https://support.icompaas.com/support/solutions) › [BSI C5 (German Cloud)](https://support.icompaas.com/support/solutions/c_gen_bsi_c5) › [Identity & Access Management](https://support.icompaas.com/support/solutions/folders/f_gen_cgenbsic5_identityaccessmanagement)
- Last updated: 2026-05-30
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

BSI C5 · Control IDM-07 · Priority: critical · Component: Identity & Access Management

### What this control covers

Notifies customers of unauthorized CSP employee access to unencrypted cloud data within 72 hours, detailing cause, time, and scope per agreements. Enables risk assessment, ensuring transparency and protecting customer data confidentiality.

### Why it matters

Identity is the new perimeter — most breaches start with a stolen credential or over-privileged account, so this control is one of the single highest-leverage items you can implement.

### How to implement

#### AWS

Use **IAM Identity Center** (formerly AWS SSO) as the single source of truth for human access; back it with your corporate IdP via SAML/SCIM. Avoid IAM users for people — they don't get MFA-by-default, rotation, or session lifetimes. For workloads, use **IAM Roles** (assumed by EC2/Lambda/EKS service accounts via IRSA) and never long-lived access keys. Run [IAM Access Analyzer](https://docs.aws.amazon.com/IAM/latest/UserGuide/access-analyzer.html) weekly to surface unused access and external-account exposure.

#### Azure

Centralize identity on **Microsoft Entra ID** (formerly Azure AD). Require **Conditional Access** policies: MFA for all admin roles, block legacy auth, location/device gating. Use **Privileged Identity Management (PIM)** to make admin roles just-in-time and time-bound. For Azure resources, prefer **Managed Identities** over service principals with secrets.

#### GCP

Use **Cloud Identity** (or Workspace) as the IdP and **IAM** for resource access. Grant roles at the lowest scope (project > folder > org) using **Workload Identity Federation** for CI/CD and **service accounts** for workloads — never download service-account keys when avoidable. Enable **Policy Intelligence** recommenders to right-size privileges and detect dormant identities.

#### Google Workspace

Enforce **2-Step Verification** (preferably hardware keys for admins) for the entire org, set session length to ≤ 12 hours, and disable less-secure-app access. Use **Context-Aware Access** levels to restrict admin sign-in by IP/device posture. Provision and de-provision users via **SCIM** from your HRIS so leavers lose access on day one.

#### GitHub

Require **SSO + SCIM** from your IdP on the organisation; enforce **2FA** org-wide and use **fine-grained PATs** (or, better, GitHub Apps) instead of classic tokens. Restrict **outside collaborators**, require signed commits on protected branches, and use **OIDC** from Actions to short-lived AWS/GCP/Azure credentials rather than stored secrets.

#### Zoho Mail

Make **two-factor authentication** mandatory for all users (TOTP, OneAuth, or YubiKey) in _Admin Console → Security_. Configure **SAML SSO** against your IdP and disable password-based logins for admins. Use **role-based privileges** (Admin / Spam Moderator / Mail Account Admin) and review the _Login history_ report monthly for anomalies.

### Evidence to collect

-   `identity_scan` — See the iCompaas Evidence library for the canonical source for this evidence type.

Identity analytics (Okta, SailPoint, Access Analyzer) demonstrates least-privilege. Focus: Access to cloud customer data.

### Quick checklist

-   Risk — Agreements / Cloud Customer Data
-   Review — Agreements / Cloud Customer Data
-   Confidentiality — Agreements / Cloud Customer Data
-   Data — Agreements / Cloud Customer Data
-   Access — Agreements / Cloud Customer Data

### Related articles on this site

-   [Ensure Access Review is Set Up for External Users in Azure AD Privileged Identity Management (PIM](https://support.icompaas.com/support/solutions/articles/62000229788-ensure-access-review-is-set-up-for-external-users-in-azure-ad-privileged-identity-management-pim)
-   [Microsoft Cloud Security Posture Management (CSPM)](https://support.icompaas.com/support/solutions/articles/62000234105-microsoft-cloud-security-posture-management-cspm-)
-   [Ensure AWS Identity and Access Management (IAM) is in use](https://support.icompaas.com/support/solutions/articles/62000234465-ensure-aws-identity-and-access-management-iam-is-in-use)
-   [Ensure to Implement Identity and Access Management (IAM)](https://support.icompaas.com/support/solutions/articles/62000234479-ensure-to-implement-identity-and-access-management-iam-)

## Related compliance guidance

- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): Configuration checks like this one are the technical half of a SOC 2 / ISO 27001 programme — the guide shows where they fit, what else an auditor expects, and how to evidence them.
- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): ISO 27001 Annex A.8 (technological controls) is where cloud hardening evidence lands; the guide shows how to run the ISMS around it.