# SOC 2 A1.1 — Monitoring and Managing System Capacity

- Source: https://support.icompaas.com/support/solutions/articles/a_gen_soc2_a11_6d87bce858-soc-2-a11-monitoring-and-managing-system-capacity
- Section: [Solutions](https://support.icompaas.com/support/solutions) › [SOC2 Readiness](https://support.icompaas.com/support/solutions/62000111733) › [Availability](https://support.icompaas.com/support/solutions/folders/f_gen_62000111733_availability)
- Last updated: 2026-05-30
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

SOC 2 · Control A1.1 · Priority: high · Component: Availability

### What this control covers

The entity maintains, monitors, and evaluates current processing capacity and use of system components (infrastructure, data, and software) to manage capacity demand and to enable the implementation of additional capacity to help meet its objectives.

### Why it matters

Risk is the language an executive team understands; this control connects technical reality to board-level decisions and budget allocation.

### How to implement

#### AWS

Codify the policy intent as **SCPs, AWS Config conformance packs, and Security Hub standards** so the cloud enforces what the document says.

#### Azure

Codify in **Azure Policy initiatives** (built-in regulatory compliance for CIS, ISO 27001, SOC 2, HIPAA) and assign at management-group level.

#### GCP

Centralize via **Cloud Logging** log sinks at the org level to a **locked log bucket** with 7-year retention. Use **SCC Premium** for posture findings and **Chronicle** for SIEM correlation.

#### Google Workspace

Forward the **Admin, Login, Drive, Token and Mobile** audit logs to Cloud Logging (Workspace BigQuery export). Alert on impossible-travel logins, OAuth-scope grants for high-risk scopes, and external Drive sharing of sensitive labels.

#### GitHub

Stream the **Enterprise audit log** to your SIEM and enable **Audit Log API** alerting on key events: owner changes, IP allowlist edits, secret deletions, repo visibility flips.

#### On-premises

Maintain a policy library with a documented review cadence (annual minimum); store in your GRC tool with attestation tracking. Map each policy to controls so an audit pull cites the exact policy clause.

### Evidence to collect

-   `policy_document` — A signed, version-controlled policy stating leadership intent and the named owner.

Signed policy or standard documents the safeguard. Focus: Monitoring and Managing System Capacity (Original component: Availability).

### Quick checklist

-   Risk — Objectives / Management
-   Management — Objectives / Management
-   Data — Objectives / Management

### Related articles on this site

-   [NIST 800-171 3.3.1 Create and retain system audit logs and records to the extent needed to enable the monitoring, analysis, investigation, and reporting of unlawful or unauthorized system activity](https://support.icompaas.com/support/solutions/articles/62000229271-nist-800-171-3-3-1-create-and-retain-system-audit-logs-and-records-to-the-extent-needed-to-enable-the)
-   [CMMC 2.0 AU.2.042 Create and retain system audit logs and records to the extent needed to enable the monitoring, analysis, investigation, and reporting of unlawful or unauthorized system activity.](https://support.icompaas.com/support/solutions/articles/62000229428-cmmc-2-0-au-2-042-create-and-retain-system-audit-logs-and-records-to-the-extent-needed-to-enable-the-)
-   [Enable Infrastructure Double Encryption on Azure PostgreSQL Single Server for Enhanced Data Protection](https://support.icompaas.com/support/solutions/articles/62000234799-enable-infrastructure-double-encryption-on-azure-postgresql-single-server-for-enhanced-data-protectio)
-   [NIST 800-171 3.4.1 Establish and maintain baseline configurations and inventories of organizational systems (including hardware, software, firmware, and documentation) throughout the respective system development life cycles.](https://support.icompaas.com/support/solutions/articles/62000229280-nist-800-171-3-4-1-establish-and-maintain-baseline-configurations-and-inventories-of-organizational-s)

## Related compliance guidance

- [SOC 2 compliance: a practical implementation guide for cloud-native SaaS teams](https://support.icompaas.com/compliance/soc-2-trust-services-criteria): The full SOC 2 implementation guide: scoping the Trust Services Criteria, the roadmap to a Type 2 report, and what the auditor samples.
- [ISO/IEC 27001:2022 compliance: a practical implementation guide](https://support.icompaas.com/compliance/iso-27001-2022): Teams that finish SOC 2 usually add ISO 27001 next; the control overlap is large and the guide explains what is genuinely extra.