# Understanding your iCompaas Invoice

- Source: https://support.icompaas.com/support/solutions/articles/a_gen_ss_62000037935_bf58f8dde5-understanding-your-icompaas-invoice
- Section: [Solutions](https://support.icompaas.com/support/solutions) › [Orders and Invoices](https://support.icompaas.com/support/solutions/62000037935) › [Topics](https://support.icompaas.com/support/solutions/folders/f_gen_62000037935_topics)
- Last updated: 2026-07-15
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

Billing · 3 minute read

### What's on the invoice

Each invoice itemises the subscription line (plan × seats / accounts × billing interval), any add-ons (extra cloud accounts, additional frameworks, premium support), one-off charges (advisory hours, audit packs), discounts/coupons applied, and tax.

### Tax handling

-   **US customers** — sales tax is charged where we are registered; if you're a tax-exempt entity, upload your exemption certificate under _Settings → Billing → Tax exemptions_.
-   **EU customers** — VAT is reverse-charged for B2B customers with a valid VAT ID; we run VIES validation on save.
-   **UK customers** — VAT is charged at the standard rate. Reverse-charge applies for B2B with a valid VAT number.
-   **India customers** — IGST is charged for inter-state and CGST/SGST for intra-state; GSTIN is validated on save.

### Where invoices are sent

To the billing contact configured under _Settings → Billing → Contacts_. You can CC up to three other recipients (e.g., AP team). Invoices are also archived for 7 years inside Billing → History; nothing is ever permanently removed without explicit Owner action.

### Paying by wire / ACH / SEPA

Annual customers can request invoice-pay with NET-30 terms. The bank details appear at the bottom of the invoice; quote the invoice number on remittance.