# How to apply a coupon code at checkout

- Source: https://support.icompaas.com/support/solutions/articles/a_gen_ss_62000037937_9cc7551d31-how-to-apply-a-coupon-code-at-checkout
- Section: [Solutions](https://support.icompaas.com/support/solutions) › [Coupons](https://support.icompaas.com/support/solutions/62000037937) › [Topics](https://support.icompaas.com/support/solutions/folders/f_gen_62000037937_topics)
- Last updated: 2026-05-30
- Publisher: iCompaas, Inc. (https://www.icompaas.com)

Billing · 2 minute read

### Where to enter the code

At the _Plan & Billing_ step of checkout (or under _Settings → Billing → Manage subscription_ for existing accounts), click **Have a coupon?** and paste the code exactly as you received it. Codes are case-sensitive; spaces are stripped automatically.

### What you'll see

The discount is shown on the next line as a reduction in the recurring or upfront charge. The Tax line is recomputed on the post-discount amount.

### Per-coupon rules

-   One coupon at a time per subscription — a new coupon replaces an active one only at renewal.
-   First-time-customer coupons cannot be reused on a re-activated account.
-   Annual-plan coupons cannot be applied to a monthly plan, and vice-versa.

### If it doesn't accept

The most common reasons: the code has expired, you're on the wrong billing interval, or it's a partner-tier code restricted to specific accounts. Reach out to support — we can verify the code's terms against your account.