Overview
This article requires non-EU controllers or processors that fall within GDPR’s territorial scope to appoint a representative in an EU Member State where the data subjects reside. The representative acts as a point of contact for data subjects and supervisory authorities to address GDPR compliance issues. Exemptions apply if processing is occasional, low-risk, and excludes large-scale processing of special category or criminal data.
Key Principles
EU Representation: Non-EU organizations must have a representative in the EU to ensure GDPR accountability.
Point of Contact: The representative serves as the liaison with supervisory authorities and data subjects.
Exemptions: Occasional or low-risk processing with no large-scale special category or criminal data may be exempt.
Written Designation: Appointment of the representative must be formalized in writing.
Organizational Applicability
This article applies to non-EU controllers or processors whose processing activities fall within GDPR’s scope:
Non-EU organizations targeting or monitoring data subjects in the EU.
Public and private sector entities processing personal data of EU/EEA residents.
Teams responsible for compliance, legal, and data protection operations for non-EU entities.
Implementation Requirements
Appoint a written-designated representative in an EU Member State where data subjects reside.
Ensure the representative is accessible to data subjects and supervisory authorities.
Document the representative appointment and contact details.
Evaluate whether exemptions apply based on the nature, scope, and type of processing.
Implementation Guidance
Draft a written agreement appointing the EU representative and define their responsibilities.
Provide contact details of the representative on privacy notices or relevant communication channels.
Train staff and the representative on GDPR obligations and compliance processes.
Periodically review the representative’s role and appointment to ensure continued compliance.
Periodic Review
Frequency: Annually or when processing activities or data subject jurisdictions change.
Responsible Role: Data Protection Officer (DPO), Compliance Team, or legal counsel.
Outcome: Confirm that a representative is appointed, accessible, and GDPR compliance responsibilities are fulfilled.
Non-Compliance Risks
Fines: Up to €20 million or 4% of global annual turnover.
Legal Exposure: Complaints or enforcement actions for lack of EU representation.
Reputational Damage: Loss of trust from EU data subjects and regulators.
Operational Risk: Inability to respond to data subject requests or regulatory inquiries efficiently.