BSI C5:2020·Criterion SSO-05·high·Component: Supplier & Service Oversight

What this control requires

Defines exit strategies for high-dependency third-party services, detailing transition costs, roles, and success criteria. Aligns with continuity plans to ensure service continuity and protect cloud customer data during provider transitions.
— BSI C5:2020, Criterion SSO-05

In plain English

Defines exit strategies for high-dependency third-party services, detailing transition costs, roles, and success criteria. In practice, this means you can prove you risk dependency-level controls on a defined cadence.

Why it matters

BSI C5 is the default cloud-security baseline German public-sector buyers and many DAX-listed enterprises expect; gaps here directly block procurement in the DACH region and frequently appear as must-have items in EU public-tender documents.

This control is rated high. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.

What an auditor looks for

A C5 attesting auditor (under ISAE 3000 / IDW PS 860) tests both the design and — for a Type 2 — the operating effectiveness over the attestation period. For each criterion they look for both the Basic and any in-scope Additional objectives.

Within Supplier & Service Oversight, the assessor will trace your implementation back to the catalogue reference (Criterion SSO-05) and look for objective evidence on the latest two assessment cycles.

How to implement

Business Continuity

BC/DR. Define RTO/RPO per service, test backup restoration quarterly, and run a tabletop of full-region failover annually.

Backups. Immutable backups (S3 Object Lock / Azure immutable storage / GCS bucket lock) plus an air-gapped copy for ransomware resilience.

Cloud Posture

CSPM. Run Wiz / Prisma / Defender for Cloud / Security Command Center over every account; auto-ticket findings above your accepted-risk threshold.

Operational checklist

  • Risk. Document the trigger, the owner and the cadence.
  • Security. Document the trigger, the owner and the cadence.
  • Data. Document the trigger, the owner and the cadence.
  • Exit. Document the trigger, the owner and the cadence.
  • Business. Document the trigger, the owner and the cadence.
  • Scope: dependency, cloud customer data, business continuity, management.

Evidence to collect

  • Vendor Risk Management. vendor_risk_management evidence

Third-party risk management evidence (assessments, contracts, due diligence) shows supplier oversight. Focus: Exit strategy for the receipt of benefits.

Common pitfalls

  • DR plans that have never been tested in earnest, or that depend on an MFA token only one person can produce.
  • Treating CSPM findings as a backlog instead of a hot queue: findings older than the policy SLA accumulate until the auditor asks why.

How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

Related controls in BSI C5:2020

References

Topics: vendor riskvendor managementsupply chain securitybusiness continuitycloud posture