164.510(a)(2)·medium·Component: Privacy RuleWhat this control requires
Standard: Use and disclosure for facility directories. (1) Permitted uses and disclosure. Except when an objection is expressed in accordance with paragraph (a)(2) or (3) of this section, a covered health care provider may: (i) Use the following protected health information to maintain a directory of individuals in its facility: (A) The individual's name; (B) The individual's location in the covered health care provider's facility; (C) The individual's condition described in general terms that does not communicate specific medical information about the individual; and (D) The individual's religious affiliation; and (ii) Use or disclose for directory purposes such information: (A) To member of the clergy; or (B) Except for religious affiliation, to other persons who ask for the individual by name. (2) Opportunity to object. A covered health care provider must inform an individual of the protected health information that it may include in a directory and the persons to whom it may disclose such information (including disclosures to clergy of information regarding religious affiliation) and provide the individual with the opportunity to restrict or prohibit some or all of the uses or disclosures permitted by paragraph (a)(1) of this section.
In plain English
Standard: Use and disclosure for facility directories. In practice, this means you can prove you general management-level controls on a defined cadence.
Why it matters
HIPAA non-compliance is a strict-liability matter: OCR civil monetary penalties are assessed per-record per-violation (up to USD 1.9 million per identical-violation calendar year as of 2024), and willful neglect can trigger criminal referral.
What an auditor looks for
HHS OCR investigators and SOC-2+HIPAA auditors look for the specific 45 CFR § citation, whether the safeguard is required vs addressable (and if addressable, the documented decision), the implementation specification, the workforce member responsible, and the records that show it runs.
Within Privacy Rule, the assessor will trace your implementation back to the catalogue reference (§ 164.510(a)(2)) and look for objective evidence on the latest two assessment cycles.
How to implement
Policy Management
Docs. Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.
Operational checklist
- General. Document the trigger, the owner and the cadence.
- Information. Document the trigger, the owner and the cadence.
- Facility. Document the trigger, the owner and the cadence.
- Other. Document the trigger, the owner and the cadence.
- Policy. Document the trigger, the owner and the cadence.
- Scope: management, individuals, policy, i, accordance, section, directory, prohibit some.
Evidence to collect
- Policy Document. A signed and version-controlled policy / standard / procedure document.
Signed policy or standard documents the safeguard. Focus: Use and Disclosure for Facility Directories; Opportunity to Object.
Common pitfalls
- Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.
How it maps to other frameworks
Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.
Related controls in HIPAA (45 CFR Part 164)
- § 164.510(a)(1) — Use and disclosure for facility directories - general
- § 164.510(a)(3) — Uses and Disclosures for Facility Directories in Emergency Circumstances
- § 164.512(a) — Uses and disclosures required by law
- § 164.510(b)(2) — Uses and disclosures with the individual present
- § 164.514(d)(5) — Minimum Necessary - Other content requirement
- § 164.528(d) — Documentation
References
- U.S. HHS Office for Civil Rights — HIPAA (45 CFR Part 164)
- Catalogue identifier:
§ 164.510(a)(2)
Topics: governance riskpolicy management