Digital Personal Data Protection Act · Control IR-002 · Priority: critical · Component: Incident Response

What this control covers

Implement a data subject breach notification procedure including: (i) pre-approved communication template compliant with Rule 7 (nature of breach, potential impact, mitigation steps, contact for queries); (ii) automated notification trigger linked to breach detection systems; (iii) notification mechanism documentation (email, SMS, in-app); (iv) timeline tracking from breach detection to data subject notification; (v) delivery confirmation logs. Objective: Ensure affected data principals are notified promptly and comprehensively upon a personal data breach, enabling them to take protective action.

Why it matters

How quickly and methodically you contain an incident determines the regulatory consequence — most fines are not for the breach itself but for the slow or absent response.

How to implement

AWS

Wire GuardDuty, Security Hub and Macie findings into your ticketing/SIEM via EventBridge. Maintain documented playbooks for IAM-key compromise, EC2 instance compromise, S3 data exposure, and run quarterly tabletop exercises.

Azure

Use Defender for Cloud + Microsoft Sentinel with playbooks (Logic Apps) for automated containment — disable user, isolate VM (NSG), revoke session tokens. Keep an on-call rotation in Teams with PagerDuty.

GCP

Use Cloud KMS with customer-managed encryption keys (CMEK) for BigQuery, GCS, and Compute. Sensitive Data Protection (DLP API) inspects/de-identifies PII at scale.

Google Workspace

Enable client-side encryption for Drive/Docs and turn on Drive Labels + DLP rules to prevent external sharing of regulated data classes.

GitHub

Subscribe to secret-scanning alerts and Dependabot security advisories; require triage SLAs by severity. For exposed secrets, rotate at the cloud provider FIRST then revoke at GitHub — order matters.

Evidence to collect

  • ticketing_workflow — See the iCompaas Evidence library for the canonical source for this evidence type.
  • policy_document — A signed, version-controlled policy stating leadership intent and the named owner.

Signed policies, procedures, and registers document the safeguard. Service management or grievance ticketing records prove timely handling. Focus: Personal Data Breach - Data Subject Notification.

Quick checklist

  • Implement — Personal Data Breach / Data Subject Notification
  • Document — Personal Data Breach / Data Subject Notification
  • Ensure — Personal Data Breach / Data Subject Notification

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