What this control covers

Provide means to meet legal, regulatory and business obligations to PII principals. Implementation: Document obligations, implement mechanisms for access, correction, erasure, objections, portability. Justification: Ensures ability to respond to rights requests and obligations.

Why it matters

Encryption and key management make data unreadable to attackers and unintelligible under data-breach safe-harbour clauses — a meaningful regulatory benefit.

How to implement

AWS

Default to SSE-KMS with customer-managed keys for S3/EBS/RDS/Secrets Manager. Use S3 Bucket Keys and S3 Block Public Access at the account level, and turn on S3 Object Lock on backup buckets for ransomware resilience.

Azure

Store secrets in Key Vault (HSM-backed where required) with soft-delete + purge protection; use customer-managed keys for Storage, SQL, and Azure Disk Encryption. Tag PII data via Microsoft Purview.

GCP

Use Cloud KMS with customer-managed encryption keys (CMEK) for BigQuery, GCS, and Compute. Sensitive Data Protection (DLP API) inspects/de-identifies PII at scale.

Google Workspace

Enable client-side encryption for Drive/Docs and turn on Drive Labels + DLP rules to prevent external sharing of regulated data classes.

On-premises

Maintain a policy library with a documented review cadence (annual minimum); store in your GRC tool with attestation tracking. Map each policy to controls so an audit pull cites the exact policy clause.

Evidence to collect

  • ticketing_workflow — See the iCompaas Evidence library for the canonical source for this evidence type.
  • policy_document — A signed, version-controlled policy stating leadership intent and the named owner.

Signed policies, procedures, and registers document the safeguard. Service management or request-handling tickets prove timely handling. Focus: Comply with obligations.

Quick checklist

  • Implement — Comply With Obligations
  • Document — Comply With Obligations
  • Ensure — Comply With Obligations

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