What this control covers
This control requires the provision of security literacy training to all system users, including initial training for new users and periodic updates thereafter. Training covers recognizing and reporting indicators of insider threats, social engineering, and social mining. It also ensures that the content is regularly updated to stay relevant, based on organizational needs and events like security incidents, system changes, or regulatory updates. This control supports the Security Awareness Program capability within the Awareness and Training (3.2) family.
Why it matters
How quickly and methodically you contain an incident determines the regulatory consequence — most fines are not for the breach itself but for the slow or absent response.
How to implement
AWS
Wire GuardDuty, Security Hub and Macie findings into your ticketing/SIEM via EventBridge. Maintain documented playbooks for IAM-key compromise, EC2 instance compromise, S3 data exposure, and run quarterly tabletop exercises.
Azure
Use Defender for Cloud + Microsoft Sentinel with playbooks (Logic Apps) for automated containment — disable user, isolate VM (NSG), revoke session tokens. Keep an on-call rotation in Teams with PagerDuty.
GCP
Org Policy Service for guardrails and Config Validator in CI to pre-check Terraform plans against policy as code (Rego).
GitHub
Subscribe to secret-scanning alerts and Dependabot security advisories; require triage SLAs by severity. For exposed secrets, rotate at the cloud provider FIRST then revoke at GitHub — order matters.
On-premises
Roll out role-based security awareness annually + phishing simulations quarterly. Track completion in your LMS and tie to performance review for repeat-fails.
Evidence to collect
ticketing_workflow— See the iCompaas Evidence library for the canonical source for this evidence type.
Workflow metrics (ServiceNow, Jira) show approvals and remediation. Focus: Literacy Training and Awareness.
Quick checklist
- Literacy — Management / Periodic Updates Thereafter
- Response — Management / Periodic Updates Thereafter
- System — Management / Periodic Updates Thereafter
- Incident — Management / Periodic Updates Thereafter
- Security — Management / Periodic Updates Thereafter
Related articles on this site
- NIST 800-171 3.2.3 Provide security awareness training on recognizing and reporting potential indicators of insider threat.
- CMMC 2.0 AT.3.058 Provide security awareness training on recognizing and reporting potential indicators of insider threat.
- NIST 800-171 3.1.1 Limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems).
- NIST 800-171 3.14.3 Monitor system security alerts and advisories and take action in response.