What this control covers
Provides security and privacy literacy training to users initially and periodically, using awareness techniques and updating content based on incidents or changes. This control supports the Training Management System capability within the Awareness and Training family.
Why it matters
How quickly and methodically you contain an incident determines the regulatory consequence — most fines are not for the breach itself but for the slow or absent response.
How to implement
AWS
Wire GuardDuty, Security Hub and Macie findings into your ticketing/SIEM via EventBridge. Maintain documented playbooks for IAM-key compromise, EC2 instance compromise, S3 data exposure, and run quarterly tabletop exercises.
Azure
Use Defender for Cloud + Microsoft Sentinel with playbooks (Logic Apps) for automated containment — disable user, isolate VM (NSG), revoke session tokens. Keep an on-call rotation in Teams with PagerDuty.
GCP
Org Policy Service for guardrails and Config Validator in CI to pre-check Terraform plans against policy as code (Rego).
Google Workspace
Use Data Export (Takeout-style) and Vault search to scope DSARs. Apply Drive labels + DLP so personal data classes are discoverable.
GitHub
Subscribe to secret-scanning alerts and Dependabot security advisories; require triage SLAs by severity. For exposed secrets, rotate at the cloud provider FIRST then revoke at GitHub — order matters.
On-premises
Roll out role-based security awareness annually + phishing simulations quarterly. Track completion in your LMS and tie to performance review for repeat-fails.
Evidence to collect
ticketing_workflow— See the iCompaas Evidence library for the canonical source for this evidence type.
Workflow metrics (ServiceNow, Jira) show approvals and remediation. Focus: Literacy Training And Awareness.
Quick checklist
- Security — Management / Privacy
- Literacy — Management / Privacy
- Content — Management / Privacy
- Response — Management / Privacy
- Changes — Management / Privacy
- System — Management / Privacy
Related articles on this site
- NIST 800-171 3.2.3 Provide security awareness training on recognizing and reporting potential indicators of insider threat.
- CMMC 2.0 AT.3.058 Provide security awareness training on recognizing and reporting potential indicators of insider threat.
- 164.308(a)(5)(i) - Security awareness and training
- Ensure a log metric filter and alarm exist for security group changes