14.2·critical·Component: ProtectWhat this control requires
Train workforce members to recognize social engineering attacks, such as phishing, pre-texting, and tailgating.
In plain English
Train workforce members to recognize social engineering attacks, such as phishing, pre-texting, and tailgating. In practice, this means you can prove you protect network-level controls on a defined cadence.
Why it matters
The CIS Controls are an industry-vetted, prioritised defence: skipping a safeguard widens the attack surface that the safeguards above and below it assume is closed. Audit frameworks (FedRAMP, PCI DSS, HIPAA) all cite CIS as evidence of due care.
This control is rated critical in the source catalogue. Treat gaps here as production incidents in the risk register, not housekeeping.
What an auditor looks for
A CIS-aligned reviewer wants to see (a) which Implementation Group you are targeting, (b) a documented owner for the safeguard, and (c) a tooling or process artefact (config, scan output, ticket) that proves the safeguard runs on the cadence the control demands.
Within Protect, the assessor will trace your implementation back to the catalogue reference (Control 14.2) and look for objective evidence on the latest two assessment cycles.
How to implement
Cloud Posture
CSPM. Run Wiz / Prisma / Defender for Cloud / Security Command Center over every account; auto-ticket findings above your accepted-risk threshold.
Configuration Management
Policy-as-code. Codify the control as Service Control Policies (AWS), Azure Policy initiatives, or Organisation Policy (GCP) so the platform enforces what the document promises.
IaC. Gate Terraform / Pulumi / CloudFormation changes with Checkov / tfsec / OPA so misconfigurations never reach production.
Drift. Run a CSPM (Wiz / Prisma / Defender for Cloud / Security Command Center) over every account and route findings to a single risk register.
Network Security
AWS. VPC Flow Logs to S3, default-deny security groups, AWS Network Firewall for north-south, and Transit Gateway for hub-and-spoke segmentation.
Azure. NSGs with deny-by-default, Azure Firewall Premium with TLS inspection, Private Endpoints for PaaS, and Microsoft Defender for Cloud's secure score for drift.
GCP. VPC Service Controls perimeters around sensitive APIs, Cloud NGFW Enterprise for L7 inspection, Private Service Connect for managed services.
Operational checklist
- Protect. Document the trigger, the owner and the cadence.
- Train. Document the trigger, the owner and the cadence.
- Scope: network.
Evidence to collect
- Infra Scan. Continuous infrastructure-posture telemetry — AWS Config, Azure Policy compliance, GCP Organisation Policy, Wiz / Prisma findings.
Infrastructure posture tooling (AWS Config, Azure Policy, Nessus) verifies platform hardening. Focus: Train Workforce Members to Recognize Social Engineering Attacks.
Common pitfalls
- Treating CSPM findings as a backlog instead of a hot queue: findings older than the policy SLA accumulate until the auditor asks why.
- Manual cloud-console changes that never make it back to Terraform — drift accumulates until the next outage forces a reconciliation.
- Default-allow egress rules; East-West traffic with no segmentation; jump hosts on the public internet with password auth.
How it maps to other frameworks
Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.
- NIST SP 800-171 Rev. 3 3.4.6 — Least Functionality
- BSI C5:2020 INQ-02 — INQ-02 Informing Cloud Customers about Investigation Requests
- GDPR Article 25 — Data protection by design and by default
- NIST SP 800-53 Rev. 5 CM-6(2) — Respond To Unauthorized Changes
Related controls in CIS Controls v8
- Control 10.3 — Disable Autorun and Autoplay for Removable Media
- Control 16.8 — Separate Production and Non-Production Systems
- Control 7.3 — Perform Automated Operating System Patch Management
- Control 13.4 — Perform Traffic Filtering Between Network Segments
- Control 3.9 — Encrypt Data on Removable Media
- Control 8.10 — Retain Audit Logs
References
- Center for Internet Security — CIS Controls v8
- Catalogue identifier:
Control 14.2
Topics: governance riskcloud postureconfiguration managementnetwork securitysecurity training