GDPR Article 14 — Information to be provided where personal data have not been obtained from the data subject

What this control requires

Ensures controllers provide data subjects with clear information (e.g., purposes, sources, rights) within one month when personal data is obtained indirectly, unless exempted. This control addresses Data Subject Rights.

In plain English

Ensures controllers provide data subjects with clear information (e.g., purposes, sources, rights) within one month when personal data is obtained indirectly, unless exempted. In practice, this means you can prove you information controllers-level controls on a defined cadence.

Why it matters

GDPR administrative fines reach the greater of €20 million or 4% of global annual turnover. The European Data Protection Board (EDPB) coordinates supervisory-authority enforcement across the EU/EEA, and DPAs publish enforcement decisions citing specific Articles.

This control is rated high. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.

What an auditor looks for

A DPA or privacy auditor expects: a Records of Processing Activities (RoPA) entry, a documented lawful basis, evidence the Article's data-subject right is operationalised end-to-end, a named DPO contact (where required), and Article 30 records that match what the front-end actually does.

Within Chapter III: Rights of the Data Subject, the assessor will trace your implementation back to the catalogue reference (Article Article 14) and look for objective evidence on the latest two assessment cycles.

How to implement

Policy Management

Docs. Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.

Operational checklist

• Information. Document the trigger, the owner and the cadence.
• Data. Document the trigger, the owner and the cadence.
• Scope: controllers, rights, information, data subjects.

Evidence to collect

• Policy Document. A signed and version-controlled policy / standard / procedure document.

Signed policy or standard documents the safeguard. Focus: Information to be provided where personal data have not been obtained from the data subject.

Common pitfalls

• Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.

How it maps to other frameworks

Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.

• India DPDP Act 2023 DS-001 — Data Subject Access Request (DSAR) - Information Rights
• ISO/IEC 27701:2025 A.1.3.3 — Information for PII principals
• NIST SP 800-53 Rev. 5 SI-19(1) — Collection
• ISO/IEC 27001:2022 A.5.13 — Labelling of information
• SOC 2 (2017 TSC) P2.1 — Communication of Data Subject Choices and Consequences

Related controls in GDPR

• Article Article 18 — Right to restriction of processing
• Article Article 15 — Right of access by the data subject
• Article Article 19 — Notification obligation regarding rectification or erasure of personal data or restriction of processing
• Article Article 21 — Right to object
• Article Article 20 — Right to data portability
• Article Article 13 — Information to be provided where personal data are collected from the data subject

References

• European Union — GDPR
• Catalogue identifier: Article Article 14

Topics: governance riskdata protectionpolicy managementprivacy management