164.526(a)(2)·medium·Component: Privacy RuleWhat this control requires
Standard: Right to amend. (2) Denial of amendment. A covered entity may deny an individual's request for amendment, if it determines that the protected health information or record that is the subject of the request: (i) was not created by the covered entity, unless the individual provides a reasonable basis to believe that the originator of protected health information is no longer available to act on the requested amendment; (ii) is not part of the designated record set; (iii) would not be available for reviewing under 164.524; or (iv) is accurate and complete.
In plain English
Standard: Right to amend. In practice, this means you can prove you information management-level controls on a defined cadence.
Why it matters
HIPAA non-compliance is a strict-liability matter: OCR civil monetary penalties are assessed per-record per-violation (up to USD 1.9 million per identical-violation calendar year as of 2024), and willful neglect can trigger criminal referral.
What an auditor looks for
HHS OCR investigators and SOC-2+HIPAA auditors look for the specific 45 CFR § citation, whether the safeguard is required vs addressable (and if addressable, the documented decision), the implementation specification, the workforce member responsible, and the records that show it runs.
Within Privacy Rule, the assessor will trace your implementation back to the catalogue reference (§ 164.526(a)(2)) and look for objective evidence on the latest two assessment cycles.
How to implement
Policy Management
Docs. Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.
Operational checklist
- Information. Document the trigger, the owner and the cadence.
- Policy. Document the trigger, the owner and the cadence.
- Standard:. Document the trigger, the owner and the cadence.
- Right. Document the trigger, the owner and the cadence.
- Denial. Document the trigger, the owner and the cadence.
- Scope: management, policy, i, ii, iv, amend, amendment, denial.
Evidence to collect
- Policy Document. A signed and version-controlled policy / standard / procedure document.
Signed policy or standard documents the safeguard. Focus: Denying the Amendment.
Common pitfalls
- Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.
How it maps to other frameworks
Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.
- BSI C5:2020 SP-01 — Documentation, communication and provision of policies and instructions
- NIST SP 800-53 Rev. 5 CP-7(2) — Accessibility
- ISO/IEC 27001:2022 A.5.5 — Contact with authorities
- SOC 2 (2017 TSC) CC2.3 — External Communication on Internal Control Matters
- NIST SP 800-171 Rev. 3 3.13.15 — Session Authenticity
Related controls in HIPAA (45 CFR Part 164)
- § 164.524(a)(3) — Reviewable grounds for denial
- § 164.526(a)(1) — Right to Amend
- § 164.522(a)(2) — Terminating a Restriction
- § 164.524(a)(2) — Unreviewable grounds for denial
- § 164.502(i) — Uses and disclosures consistent with notice
- § 164.502(j)(2) — Disclosures by workforce members who are victims of a crime
References
- U.S. HHS Office for Civil Rights — HIPAA (45 CFR Part 164)
- Catalogue identifier:
§ 164.526(a)(2)
Topics: governance riskpolicy management