What this control covers
Define and document allowed and prohibited system account types. Assign account managers, set criteria for group/role membership, and specify authorized users, access privileges, and attributes. Require approvals for account creation, manage accounts per policy, monitor usage, and notify managers of changes. Authorize access based on valid authorization and usage. Review accounts regularly, manage shared account authenticators, and align with personnel processes. This control supports the Governance capability within the Access Control family.
Why it matters
Risk is the language an executive team understands; this control connects technical reality to board-level decisions and budget allocation.
How to implement
AWS
Codify the policy intent as SCPs, AWS Config conformance packs, and Security Hub standards so the cloud enforces what the document says.
Azure
Codify in Azure Policy initiatives (built-in regulatory compliance for CIS, ISO 27001, SOC 2, HIPAA) and assign at management-group level.
GCP
Use Cloud Identity (or Workspace) as the IdP and IAM for resource access. Grant roles at the lowest scope (project > folder > org) using Workload Identity Federation for CI/CD and service accounts for workloads — never download service-account keys when avoidable. Enable Policy Intelligence recommenders to right-size privileges and detect dormant identities.
Google Workspace
Enforce 2-Step Verification (preferably hardware keys for admins) for the entire org, set session length to ≤ 12 hours, and disable less-secure-app access. Use Context-Aware Access levels to restrict admin sign-in by IP/device posture. Provision and de-provision users via SCIM from your HRIS so leavers lose access on day one.
GitHub
Require SSO + SCIM from your IdP on the organisation; enforce 2FA org-wide and use fine-grained PATs (or, better, GitHub Apps) instead of classic tokens. Restrict outside collaborators, require signed commits on protected branches, and use OIDC from Actions to short-lived AWS/GCP/Azure credentials rather than stored secrets.
Zoho Mail
Make two-factor authentication mandatory for all users (TOTP, OneAuth, or YubiKey) in Admin Console → Security. Configure SAML SSO against your IdP and disable password-based logins for admins. Use role-based privileges (Admin / Spam Moderator / Mail Account Admin) and review the Login history report monthly for anomalies.
On-premises
Maintain a policy library with a documented review cadence (annual minimum); store in your GRC tool with attestation tracking. Map each policy to controls so an audit pull cites the exact policy clause.
Evidence to collect
identity_scan— See the iCompaas Evidence library for the canonical source for this evidence type.policy_document— A signed, version-controlled policy stating leadership intent and the named owner.
Identity analytics (Okta, SailPoint, Access Analyzer) demonstrates least-privilege. Signed policy or standard documents the safeguard. Focus: Account Management.
Quick checklist
- Policy — Management / Accounts
- Account — Management / Accounts
- Usage — Management / Accounts
- Access — Management / Accounts
- Authorize — Management / Accounts
- Review — Management / Accounts
Related articles on this site
- Ensure Access Review is Set Up for External Users in Azure AD Privileged Identity Management (PIM
- NIST 800-171 3.1.2 Limit system access to the types of transactions and functions that authorized users are permitted to execute.
- CMMC 2.0 AC.1.002 Limit system access to the types of transactions and functions that authorized users are permitted to execute.
- Ensure that 'Owners can manage group membership requests in the Access Panel' is set to 'No'