NIST800 53 · Control AC-2(1) · Priority: high · Component: Access Control

What this control covers

Use automated mechanisms to manage system accounts, including creating, enabling, modifying, disabling, and removing accounts; notifying account managers of account changes or user termination/transfer; monitoring account usage; and reporting atypical usage. Automated mechanisms may include system functions, email, telephonic, or text notifications. This control supports the Governance capability within the Access Control family.

Why it matters

Identity is the new perimeter — most breaches start with a stolen credential or over-privileged account, so this control is one of the single highest-leverage items you can implement.

How to implement

AWS

Use IAM Identity Center (formerly AWS SSO) as the single source of truth for human access; back it with your corporate IdP via SAML/SCIM. Avoid IAM users for people — they don't get MFA-by-default, rotation, or session lifetimes. For workloads, use IAM Roles (assumed by EC2/Lambda/EKS service accounts via IRSA) and never long-lived access keys. Run IAM Access Analyzer weekly to surface unused access and external-account exposure.

Azure

Centralize identity on Microsoft Entra ID (formerly Azure AD). Require Conditional Access policies: MFA for all admin roles, block legacy auth, location/device gating. Use Privileged Identity Management (PIM) to make admin roles just-in-time and time-bound. For Azure resources, prefer Managed Identities over service principals with secrets.

GCP

Use Cloud Identity (or Workspace) as the IdP and IAM for resource access. Grant roles at the lowest scope (project > folder > org) using Workload Identity Federation for CI/CD and service accounts for workloads — never download service-account keys when avoidable. Enable Policy Intelligence recommenders to right-size privileges and detect dormant identities.

Google Workspace

Enforce 2-Step Verification (preferably hardware keys for admins) for the entire org, set session length to ≤ 12 hours, and disable less-secure-app access. Use Context-Aware Access levels to restrict admin sign-in by IP/device posture. Provision and de-provision users via SCIM from your HRIS so leavers lose access on day one.

GitHub

Require SSO + SCIM from your IdP on the organisation; enforce 2FA org-wide and use fine-grained PATs (or, better, GitHub Apps) instead of classic tokens. Restrict outside collaborators, require signed commits on protected branches, and use OIDC from Actions to short-lived AWS/GCP/Azure credentials rather than stored secrets.

Zoho Mail

Make two-factor authentication mandatory for all users (TOTP, OneAuth, or YubiKey) in Admin Console → Security. Configure SAML SSO against your IdP and disable password-based logins for admins. Use role-based privileges (Admin / Spam Moderator / Mail Account Admin) and review the Login history report monthly for anomalies.

Evidence to collect

  • identity_scan — See the iCompaas Evidence library for the canonical source for this evidence type.

Identity analytics (Okta, SailPoint, Access Analyzer) demonstrates least-privilege. Focus: Automated System Account Management.

Quick checklist

  • Account — Management / System Account Management
  • Usage — Management / System Account Management
  • Access — Management / System Account Management
  • Review — Management / System Account Management
  • Termination — Management / System Account Management
  • Access Control — Management / System Account Management

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