Where to enter the code
At the Plan & Billing step of checkout (or under Settings → Billing → Manage subscription for existing accounts), click Have a coupon? and paste the code exactly as you received it. Codes are case-sensitive; spaces are stripped automatically.
What you'll see
The discount is shown on the next line as a reduction in the recurring or upfront charge. The Tax line is recomputed on the post-discount amount.
Per-coupon rules
- One coupon at a time per subscription — a new coupon replaces an active one only at renewal.
- First-time-customer coupons cannot be reused on a re-activated account.
- Annual-plan coupons cannot be applied to a monthly plan, and vice-versa.
If it doesn't accept
The most common reasons: the code has expired, you're on the wrong billing interval, or it's a partner-tier code restricted to specific accounts. Reach out to support — we can verify the code's terms against your account.