CM-11(3)·high·Component: Configuration ManagementWhat this control requires
Enforce and monitor user software installation policies using automated mechanisms to detect and respond to unauthorized installations, identifying potential misuse or attacks. This control supports the Automated Policy Enforcement System capability within the Configuration Management family.
In plain English
Enforce and monitor user software installation policies using automated mechanisms to detect and respond to unauthorized installations, identifying potential misuse or attacks. In practice, this means you can prove you policy management-level controls on a defined cadence.
Why it matters
SP 800-53 is the catalogue every U.S. federal authorisation (FedRAMP, FISMA, CMMC) and most regulated industries point at. A missing control surfaces as a Plan of Action & Milestones (POA&M) item that an Authorizing Official must approve before the Authority To Operate is granted or renewed.
This control is rated high. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.
What an auditor looks for
A 3PAO (FedRAMP) or Independent Assessor (NIST RMF) tests against NIST SP 800-53A assessment procedures. For each control they expect a documented implementation that addresses every assessment objective (Examine, Interview, Test) and an implementation summary in the System Security Plan.
Within Configuration Management, the assessor will trace your implementation back to the catalogue reference (Control CM-11(3)) and look for objective evidence on the latest two assessment cycles.
How to implement
Logging Monitoring
AWS. Org-trail CloudTrail to a central log archive account, GuardDuty in every region, and Security Hub for cross-source correlation.
Azure. Pipe every diagnostic setting into a central Log Analytics workspace; onboard Microsoft Sentinel for SIEM/SOAR.
GCP. Aggregate audit logs in a dedicated logging project with sink to BigQuery; enable Security Command Center Premium and route findings to Chronicle SIEM.
Policy Management
Docs. Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.
Operational checklist
- Policy. Document the trigger, the owner and the cadence.
- Configuration. Document the trigger, the owner and the cadence.
- Monitor. Document the trigger, the owner and the cadence.
- Unauthorized. Document the trigger, the owner and the cadence.
- System. Document the trigger, the owner and the cadence.
- Scope: management, enforcement, system, monitor, configuration, software, capability, policy.
Evidence to collect
- Policy Document. A signed and version-controlled policy / standard / procedure document.
Signed policy or standard documents the safeguard. Focus: Automated Enforcement And Monitoring.
Common pitfalls
- Per-account logging that nobody stitches together at the org level — incidents that cross accounts go undetected for days.
- Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.
How it maps to other frameworks
Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.
- NIST SP 800-171 Rev. 3 3.4.8 — Authorized Software - Allow by Exception
- HIPAA (45 CFR Part 164) 164.512(f)(5) — Disclosures for law enforcement purposes: crime on premises
- ISO/IEC 27001:2022 A.8.19 — Installation of software on operational systems
- SOC 2 (2017 TSC) CC4.1 — Control Monitoring
Related controls in NIST SP 800-53 Rev. 5
- Control CM-11 — User-Installed Software
- Control CM-3(3) — Automated Change Implementation
- Control CM-8(8) — Automated Location Tracking
- Control CM-1 — Policy And Procedures
- Control CM-3(7) — Review System Changes
- Control CM-5(5) — Privilege Limitation For Production And Operation
References
- NIST Computer Security Resource Center — NIST SP 800-53 Rev. 5
- Catalogue identifier:
Control CM-11(3)
Topics: governance riskcontinuous monitoringlogging monitoringpolicy management