A.3.18·high·Component: Security considerationsWhat this control requires
Identify, document and require confidentiality agreements as needed. Implementation: Implement NDA process, records and periodic review. Justification: Enforces confidentiality obligations for staff and third parties.
In plain English
Identify, document and require confidentiality agreements as needed. In practice, this means you can prove you implement confidentiality agreements-level controls on a defined cadence.
Why it matters
ISO 27701 is the international way to evidence the GDPR principle of accountability: certified PIMS controls translate directly into the records, contracts and rights-handling that supervisory authorities want, and into the privacy-engineering evidence SOC 2 + Privacy auditors and enterprise procurement teams ask for.
This control is rated high. Auditors expect a named owner, a remediation SLA, and a tooling artefact that evidences continuous operation.
What an auditor looks for
PIMS auditors expect ISO 27001 to be implemented first and then the 27701-additional controls tested. For PII controllers they look at lawful-basis and rights-handling evidence; for PII processors they look at customer-instructions, sub-processor controls and return/transfer/disposal evidence.
Within Security considerations, the assessor will trace your implementation back to the catalogue reference (Annex A A.3.18) and look for objective evidence on the latest two assessment cycles.
How to implement
Policy Management
Docs. Keep each policy in version-controlled Markdown alongside the code that implements it; ship a signed PDF snapshot at each annual review and link the SHA into the SoA.
Operational checklist
- Implement. Document the trigger, the owner and the cadence.
- Document. Document the trigger, the owner and the cadence.
- Review. Document the trigger, the owner and the cadence.
- Scope: confidentiality agreements.
Evidence to collect
- Infra Scan. Continuous infrastructure-posture telemetry — AWS Config, Azure Policy compliance, GCP Organisation Policy, Wiz / Prisma findings.
- Policy Document. A signed and version-controlled policy / standard / procedure document.
Signed policies, procedures, and registers document the safeguard. Infrastructure posture tooling (AWS/Azure/GCP configuration, encryption, backup, logging) verifies technical enforcement. Focus: Confidentiality agreements.
Common pitfalls
- Policies that no engineer has read; the version in Confluence drifts from the version that's actually being enforced.
How it maps to other frameworks
Computed from shared tags, control component and key-operation subjects — handy when you are reconciling controls across an audit.
- GDPR Article 96 — Relationship with previously concluded Agreements
- CIS Controls v8 2.6 — Allowlist Authorized Libraries
- ISO/IEC 27001:2022 A.5.5 — Contact with authorities
- SOC 2 (2017 TSC) CC2.3 — External Communication on Internal Control Matters
Related controls in ISO/IEC 27701:2025
- Annex A A.3.15 — Independent review
- Annex A A.3.5 — Classification of information
- Annex A A.3.10 — Supplier agreements
- Annex A A.3.16 — Compliance with policies
- Annex A A.3.4 — Information security roles & responsibilities
- Annex A A.3.13 — Legal, statutory, regulatory & contractual reqs
References
- ISO/IEC JTC 1/SC 27 — ISO/IEC 27701:2025
- Catalogue identifier:
Annex A A.3.18
Topics: governance riskpolicy management